This Privacy Policy describes how the EGR Harvest + Beer Festival ("we," "us," or "our") collects, uses, and protects personal information submitted through our volunteer registration portal and SMS notification program.
1. Information We Collect
When you register as a volunteer, we collect the following information:
- Full name
- Email address (optional)
- Mobile phone number
- Age verification (whether you are 21 or older, for applicable roles)
- Volunteer role preference and shift assignments
- Communication preference (email, SMS, or both)
2. How We Use Your Information
We use the information you provide solely for the following purposes:
- To register and manage your volunteer participation at the EGR Harvest + Beer Festival
- To send you SMS text messages and/or emails with shift reminders, schedule confirmations, and festival updates relevant to your volunteer assignment
- To coordinate volunteer teams and shift assignments
- To contact you with important event logistics information
We will only send SMS messages to phone numbers you have voluntarily provided for this purpose.
3. SMS Messaging
By providing your mobile phone number and registering as a volunteer, you consent to receive automated SMS text messages from the EGR Harvest + Beer Festival regarding your volunteer shifts and related event updates. Message frequency varies based on your shift schedule. Standard message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP.
4. Information Sharing
Mobile information is never shared. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates.
We do not sell, rent, trade, or share your personal information with third parties or affiliates for marketing, promotional, or commercial purposes. Your information is not used for advertising of any kind.
We may share limited information only in the following circumstances:
- With our SMS service provider (Twilio) solely to deliver text messages on our behalf — they are contractually prohibited from using your data for any other purpose
- As required by law or valid legal process
5. Data Retention
We retain volunteer information for the duration of the festival season and for a reasonable period afterward for recordkeeping purposes. You may request deletion of your information at any time by contacting us.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our volunteer portal uses secure HTTPS connections and access controls.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of SMS communications at any time by replying STOP
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.